COVID-19 Response

Our Response to the COVID-19 Pandemic

In response to the growing COVID-19 Pandemic, our offices will be observing the following amended hours:

Okotoks: Monday – Thursday 9:00 AM – 4:00 PM and Friday from 9:00 AM – 3:00 PM.

Calgary: Monday- Thursday 9:00 AM – 2:00 PM for emergency appointments.

Phones will continue to be answered during this time. All appointments which can be conducted over the phone will be, patients will be contacted in regards to appointments that are currently booked. If you are waiting on results, your doctor will contact you via phone to discuss any abnormal findings. Patients will not be contacted for normal results. If you are in need of a Rx refill, please have your pharmacy fax a Rx renewal for to our office for review (Okotoks fax # 403-982-6659 / Calgary fax # 403-233-9026). If you are running out of a product please call the Calgary Location (403) 263-0661 to leave a message and someone will contact you regarding your order. We will ship products Monday to Thursday from Calgary only (no shipping fee if you purchase three or more products). If you are experiencing a fever, breathing difficulties, or a dry cough please complete the online screening tool (click here) and follow the directions provided or contact Health Link @ 8-1-1 for assessment. We wish to reiterate that we are here for you and we are working hard to ensure the continuity of care you have come to expect from Papillon Medical and the team. Stay healthy!